Knowledgebase
- Where can I view my appointment requests and how do I change the status of an appointment once it's completed?
- How can I add a new service or edit the services that I offer?
- How do I set or edit my calendar availability?
- How do I set or edit my daily breaks?
- How can I schedule a day off in my calendar?
- How do I minimize or enlarge my telehealth session to full screen?
- How can I connect my microphone or video camera to the telehealth session?
- How do I mute or turn off my camera during a live telehealth session?
- How do I end or exit my secure telehealth session?
- Can I change the duration/time interval of a telehealth appointment?
- What is my client being charged per session?
- What are the payment processing fees for secure telehealth sessions?
- Am I able to monetize videos through my Therapy Live page, and what are the fees associated?
- What terms are included in 30-day free trial?
- Can I mark an appointment as “Payment Has Been Collected” even for in-office appointments?
- How do I access or update my billing information?
- How can I chat with my therapist during a secure telehealth session?
- How do I view the duration of a secure telehealth session?
- How can I view a list of participants in my telehealth session?
- How do I minimize or enlarge my telehealth session to full screen?