Knowledgebase
- How do I approve or decline an appointment?
- Where can I view my appointment requests and how do I change the status of an appointment once it's completed?
- How can I add a new service or edit the services that I offer?
- How do I set or edit my calendar availability?
- How do I set or edit my daily breaks?
- How can I view a list of participants in my telehealth session?
- How do I minimize or enlarge my telehealth session to full screen?
- How can I connect my microphone or video camera to the telehealth session?
- When scheduling a telehealth appointment can I change the price?
- Can I change the duration/time interval of a telehealth appointment?
- How do I view or download my Therapy Live subscription invoice?
- What is my client being charged per session?
- What are the payment processing fees for secure telehealth sessions?
- Am I able to monetize videos through my Therapy Live page, and what are the fees associated?
- What terms are included in 30-day free trial?
- How do I search for a therapist and book a secure telehealth appointment?
- How do I access or update my billing information?
- How can I chat with my therapist during a secure telehealth session?
- How do I view the duration of a secure telehealth session?
- How can I view a list of participants in my telehealth session?