Can I set a cancellation buffer or time limits for when a client can cancel appointments? - Knowledgebase / Calendar and Appointment Scheduling - Therapy Live Help Desk

Can I set a cancellation buffer or time limits for when a client can cancel appointments?

To avoid last minute cancellations, you can set a time limit that your client can cancel appointments. Please follow the steps below:

  1. Go to “My Practice” and select “Practice Settings” from the drop down menu.


  2. Click on “General” from the left menu.

  3. Under the heading “Cancellation Buffer Time”, you can select the time you wish to set from the drop down menu.

  4. Click on “Save Settings” to save your changes.

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