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What are the payment processing fees for secure telehealth sessions? - Knowledgebase / Billing and Payments - Therapy Live Help Desk

What are the payment processing fees for secure telehealth sessions?

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We have simplified the process of receiving, managing, and selling services, and aside from Stripe’s processing fees we do not take any fees for services. By integrating the latest enhancements of Stripe’s 3-D secure payment and connect, mental health professionals are able to assure that payments are guaranteed prior to setting appointment commitments with their clients. After a session is completed, mental health professionals will receive their full service minus any Stripe credit card or servicing fees directly into their bank account. At Therapy Live you have the freedom to determine the fees for your services. Stripe’s processing fee for telehealth sessions is 3.15% (2.9% plus C$.30 for payment collection and 0.25% plus C$.30 for payout). For example, if you set the cost for a secure telehealth session at $100 per session, you would receive $100 - $3.75 which equals $96.25.  

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